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Archive for the ‘Selling Skills’ Category

Apr 13, 2017

Thoughtful Thursdays – The benefits of using a sales script

The idea of using a sales script is usually is not usually received with open arms by the sales people I work with. When I mention sales scripts, people start thinking about the annoying high pressure telephone sales campaigns. You… Read More

Apr 6, 2017

Thoughtful Thursdays – Be a better listener

A recent buying experience demonstrated the importance of listening to your customer and learning from what they do not say. It reminded me of a post from several years ago that remains valid today. A few additional thoughts have been added to… Read More

Mar 30, 2017

Thoughtful Thursdays – The price vs value sales barrier

Yes, price is important and I do not know anyone who does not seek the highest value for the lowest price. Even when the price appears to be excessive, the buyer must perceive the value to… Read More

Mar 23, 2017

Thoughtful Thursdays – Follow up to asking questions is not enough

Last week’s post, Asking questions is not enough, I talked about the importance of asking the right questions and ways to help develop the questions. Yet, in spite of all the pre-call preparation, sometimes the important… Read More

Mar 9, 2017

Thoughtful Thursdays – Prospects not returning your calls?

Last week a sales person left a voice message for me. They identified who they were, the company they represented and asked me to return their call. Today’s sales thought is about prospects return your… Read More