Archive for the ‘Customer service’ Category
Thoughtful Thursdays – Closing the online sale
With so many options to make purchases online for the same products, it is a challenge to close sales. Site traffic can be good and visitors may begin the purchasing process by adding items to… Read More
Thoughtful Thursdays – Gold Star for customer service
About two weeks ago I purchased a potted amaryllis arrangement for my mother. It was looking great with two large buds seemingly ready to bloom. Today’s Thoughtful Thursdays sales post is about a great customer… Read More
Thoughtful Thursdays – Be mindful of your reputation
A recent Globe and Mail newspaper article reinforces the speed at which news travels and how it can affect reputation. Although this article is about the consequences of negative publicity, postitive experiences are important when… Read More
Thoughtful Thursdays – That makes me wonder
Every once in a while I experience a situation that really makes me wonder and if I had more hair on my head I would scratch it. A long time supplier of mine recently decided… Read More
Thoughtful Thursdays – Is your sales team working as a team?
Back in February of this year Thoughtful Thursdays talked about The unsung heros of sales. Today’s sales thought is about the sales team and ways to make sure that it is functioning as a team… Read More