Did you know that your version of Internet Explorer is out of date?
To get the best possible experience using our website we recommend downloading one of the browsers below.

Internet Explorer 10, Firefox, Chrome, or Safari.

Feb 7, 2013

Thoughtful Thursdays – Confirming sales potential

Have you ever had difficulty confirming sales potential at a prospect? It is very important information, but is not always offered up on a platter. I will use different approaches depending on the the conversation. The direct… Read More

Jan 31, 2013

Thoughtful Thursdays – How do you measure up?

There are many skills developed on the way to becoming a competent sales person. My sales workshops often include brainstorming desirable and undesirable sales behaviours. Over the years the behaviours identified are very consistent, people know… Read More

Jan 24, 2013

Thoughtful Thursdays – That’s a good question!

Are there questions you expect a prospect or customer to ask, but fear hearing? Don’t be shy, this is a common barrier that many sales people face. The fear can even become a reason for not… Read More

Jan 17, 2013

Thoughtful Thursdays – Do your customers think your terms are Net: NEVER?

It is a age old problem and not likely to disappear anytime soon. Let’s face it, some people like to hold onto their money for as long as they can, even if they have previously… Read More

Jan 10, 2013

Thoughtful Thursdays – Who are you going to call after you get the call?

It is  not a matter of if, but when. Sooner or later you are going to get a call from an unhappy customer. Do you know who are you going to call when that happens? Today’s… Read More