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Jul 10, 2014

Thoughtful Thursdays – Addendum to: Lose a customer?

A few weeks ago the Thoughtful Thursdays post asked the question: Lose a customer? Since then I came across the infographic on the left from Get Satisfaction. One of those things that make one think. When you… Read More

Jul 3, 2014

Thoughtful Thursdays – Got the summer sales blues?

Prospects on vacation, plants on maintenance shutdown, no one returning  your calls? Thinking there are no sales activities to perform due to the season? It is time to change your way of thinking. Your competitors are… Read More

Jun 26, 2014

Thoughtful Thursdays – Your higher price doesn’t necessarily make it more expensive

Before making any decisions about reducing your price to address a price, quantify the value the product brings to your customer. If your product increases productivity, put a dollar value on the added capacity. If your product… Read More

Jun 19, 2014

Thoughtful Thursdays – Lose a customer?

Losing a customer is not typically the highlight of any sales person’s day. Despite how you may feel at the time, it is also not a reason to end your sales career. Suppliers lose customers every… Read More

Jun 12, 2014

Thoughtful Thursdays – Making your conversations more meaningful

I am not sure where I heard it or who said it, but I appreciate the statement:  There are no secrets, only things you do not know. This brings us to this week’s thought about… Read More