Thoughtful Thursdays – Now that’s customer service!
On a regular basis I have dinner at a restaurant before heading to the theatre. The service is consistently good as is the quality of the food. I cannot recall being disappointed with any of… Read More
Thoughtful Thursdays – Sales check lists
Todays thought on sales is about something that most will agree is valuable and in the same breath will not like doing. It is when your sales process is working well, the discipline of executing each… Read More
Thoughtful Thursdays – Before you walk away from a sale…
Professional sales people will know when to walk away from a sale. They will analyze the potential and determine ahead of time when it is not beneficial to do business with the potential customer. As… Read More
Thoughtful Thursdays – Getting your prospect’s attention
You have impressed the gatekeepers and determined the name of the person you need to talk to. After a few follow up calls you are beginning to wonder if the person really exists as you have not been… Read More
Thoughtful Thursdays – It’s about timing
Some will have you believe that timing is everything. I am not sure it is everything, but it is certainly important in the sales process. Knowing the timing is a good way to shorten your sales… Read More