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Jul 7, 2016

Thoughtful Thursdays – Selling when the economy is slow

When reps are asked why sales are flat or not meeting expectations, a common response is that the economy is slow. In my experience there are always companies that do well no matter what the economy is doing. Today’s… Read More

Jun 30, 2016

Thoughtful Thursdays – Maximize sales at every customer

As we reach the mid-point of the calendar year and enter into the summer months it is a good time to conduct customer reviews. Part of that review includes answering the question: “Are customers buying… Read More

Jun 23, 2016

Thoughtful Thursdays – Ask first before you recommend

Today’s thought is about a way to keep your sales cycle from needlessly extending itself. I see it happen time and time again with those new to sales. While it is not generally a deal breaker, it will… Read More

Jun 16, 2016

Thoughtful Thursdays – On closing the sale

You have assessed the situation, determined needs, offered potential solutions and presented your recommendations. The next step is the close. In my experience, closing has run the scale from success to failure and everything in… Read More

Jun 9, 2016

Thoughtful Thursdays – Gold star for customer service

Today’s sales thought is about a recent excellent customer service experience. Some time ago I purchased a Zebra 0.5 mm mechanical pencil. It is not special or expensive, but I like the way that it… Read More