Archive for the ‘Business Management’ Category
Thoughtful Thursdays – How were your 1Q 2014 sales?
The more people I talk with, the faster time seems to pass by. The end of this week will mark the close of the calendar first quarter of 2014. Twenty-five percent of the year will… Read More
Thoughtful Thursdays – Is your competitive advantage still a competitive advantage?
Last week’s thought was about reviewing the tools in your sales kit and the importance of keeping then up to date. One of the most important sales tools in your sales kit is competitive advantage. So… Read More
Thoughtful Thursdays – Don’t get caught between think and know
A subject that come up regularly in meetings with my clients “I think” versus “I know”. Todays thought is about how to avoid being caught between the think and know. It is okay to think… Read More
Thoughtful Thursdays – Benefits of outstanding customer service
Today’s thought is about going the distance to provide outstanding customer service and the benefits of doing it. A group of us decided to grab dinner after an early movie at a restaurant a short walk… Read More
Thoughtful Thursdays – When it goes off the rails…
…and it eventually does, will you be able to keep your customer? I won’t go into what might have caused the derailment, because at this point it will not matter to your customer. Todays thought… Read More