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Jan 9, 2014

Thoughtful Thursdays – The hidden customer

They don’t necessarily stop the sale, but their unchecked presence can drive you around the bend. From the beginning of the sales process to the day when you finally collect the final payment, the hidden customer can frustrate you at every… Read More

Jan 8, 2014

I don’t need to prepare, what could go wrong?

Here is an example of what can and did go wrong recently at the 2014 Consumer electronics show. The lesson? Prepare and practice for your appearances. Have a plan ‘B’ for a technology failure. Good Selling,… Read More

Jan 2, 2014

Thoughtful Thursdays – A New Year begins, commit to following through

Happy New Year and all the best for a successful 2014. Thoughtful Thursdays had its five year anniversary this past November and I am pleased to report that we have not missed a Thursday during those five… Read More