Did you know that your version of Internet Explorer is out of date?
To get the best possible experience using our website we recommend downloading one of the browsers below.

Internet Explorer 10, Firefox, Chrome, or Safari.

Archive for the ‘Thoughtful Thursdays’ Category

Feb 12, 2015

Thoughtful Thursdays – Consequences of waiting too long

Losing a loyal customer to a competitor should never be a complete surprise. If it is, you may be experiencing the consequence of waiting too long. It takes a lot for a loyal customer to… Read More

Feb 5, 2015

Thoughtful Thursdays – Now that’s customer service!

On a regular basis I have dinner at a restaurant before heading to the theatre. The service is consistently good as is the quality of the food. I cannot recall being disappointed with any of… Read More

Jan 29, 2015

Thoughtful Thursdays – Sales check lists

Todays thought on sales is about something that most will agree is valuable and in the same breath will not like doing. It is when your sales process is working well, the discipline of executing each… Read More

Jan 22, 2015

Thoughtful Thursdays – Before you walk away from a sale…

Professional sales people will know when to walk away from a sale. They will analyze the potential and determine ahead of time when it is not beneficial to do business with the potential customer. As… Read More

Jan 15, 2015

Thoughtful Thursdays – Getting your prospect’s attention

You have impressed the gatekeepers and determined the name of the person you need to talk to. After a few follow up calls you are beginning to wonder if the person really exists as you have not been… Read More