Archive for the ‘Relationships’ Category
Thoughtful Thursdays – Are you bullied by your customers?
It can sneak up very quietly, perhaps over a period of time. The signs are there, but often so subtle they go unnoticed until it is too late. Today’s thought is about customers who bully… Read More
Thoughtful Thursdays – Losing business…
… really bites. Losing business is as inevitable as your hard drive eventually crashing. It is not a matter of if, but when. Let’s look at some of the reasons business is lost and think about… Read More
Thoughtful Thursdays – On persistence, once again
The below thought was originally posted a couple of years ago. The subject is a common one with my clients and for that reason I decided to re-publishing the story and add a few new thoughts on the… Read More
Thoughtful Thursdays – Who are you going to call after you get the call?
It is not a matter of if, but when. Sooner or later you are going to get a call from an unhappy customer. Do you know who are you going to call when that happens? Today’s… Read More