{"id":3801,"date":"2019-05-23T08:00:57","date_gmt":"2019-05-23T12:00:57","guid":{"rendered":"http:\/\/sakanashiandassociates.com\/blog\/?p=3801"},"modified":"2019-05-23T17:24:38","modified_gmt":"2019-05-23T21:24:38","slug":"thoughtful-thursdays-customer-loyalty","status":"publish","type":"post","link":"https:\/\/sakanashiandassociates.com\/blog\/2019\/05\/23\/thoughtful-thursdays-customer-loyalty\/","title":{"rendered":"Thoughtful Thursdays &#8211; Customer loyalty"},"content":{"rendered":"\n<p>I have been taking my vehicles to the same shop for many years. There is plenty of competition, yet I remain loyal.<\/p>\n\n\n\n<p>Today&#8217;s Thoughtful Thursdays sales topic is about the value of creating customer loyalty.<\/p>\n\n\n\n<p>So why am I loyal to the one repair shop? There are several reasons and price is not one of them.<\/p>\n\n\n\n<ul class=\"wp-block-list\"><li>They only replace what is necessary<\/li><li>They still consider fixing  rather than replacing<\/li><li>They explain the work that needs to be completed<\/li><li>They make maintenance recommendations<\/li><li>They are typically on time<\/li><li>The staff is friendly<\/li><\/ul>\n\n\n\n<p>To sum it up, loyalty is a consequence of treating your customers the way you would want to be treated. It is often the small things that go a long way.<\/p>\n\n\n\n<p>Consider the lifetime value of a customer versus a one off sale. Repeat business is like finding gold. Treat loyalty with respect and be grateful. It can also lead to referrals &#8211; business that just walks through the door.<\/p>\n\n\n\n<p>Good selling,<br>Richard<\/p>\n\n\n\n<p>Have a question about sales? <a href=\"http:\/\/www.sakanashiandassociates.com\/contact\" target=\"_blank\" rel=\"noreferrer noopener\">Contact Sakanashi and Associates Inc.<\/a> and I will be happy to respond.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have been taking my vehicles to the same shop for many years. There is plenty of competition, yet I remain loyal. Today&#8217;s Thoughtful Thursdays sales topic is about the value of creating customer loyalty&#8230;. <a href=\"https:\/\/sakanashiandassociates.com\/blog\/2019\/05\/23\/thoughtful-thursdays-customer-loyalty\/\">Read More<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[94,15,3],"tags":[95,60,73],"class_list":["post-3801","post","type-post","status-publish","format-standard","hentry","category-loyalty","category-sales","category-thoughtful-thursdays","tag-loyalty","tag-sales-2","tag-thoughtful-thursdays"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/posts\/3801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/comments?post=3801"}],"version-history":[{"count":2,"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/posts\/3801\/revisions"}],"predecessor-version":[{"id":3803,"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/posts\/3801\/revisions\/3803"}],"wp:attachment":[{"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/media?parent=3801"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/categories?post=3801"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sakanashiandassociates.com\/blog\/wp-json\/wp\/v2\/tags?post=3801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}