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Feb 19, 2015

Thoughtful Thursdays – Follow up to Consequences of waiting too long

Last week the Thoughtful Thursdays topic was “Consequences of waiting too long“.  Today’s thought is a follow up to that topic. The consequence of losing the loyalty of a valued customer is a gift to your… Read More

Feb 12, 2015

Thoughtful Thursdays – Consequences of waiting too long

Losing a loyal customer to a competitor should never be a complete surprise. If it is, you may be experiencing the consequence of waiting too long. It takes a lot for a loyal customer to… Read More

Feb 5, 2015

Thoughtful Thursdays – Now that’s customer service!

On a regular basis I have dinner at a restaurant before heading to the theatre. The service is consistently good as is the quality of the food. I cannot recall being disappointed with any of… Read More

Jan 29, 2015

Thoughtful Thursdays – Sales check lists

Todays thought on sales is about something that most will agree is valuable and in the same breath will not like doing. It is when your sales process is working well, the discipline of executing each… Read More

Jan 22, 2015

Thoughtful Thursdays – Before you walk away from a sale…

Professional sales people will know when to walk away from a sale. They will analyze the potential and determine ahead of time when it is not beneficial to do business with the potential customer. As… Read More