Jan 10, 2013
Thoughtful Thursdays – Who are you going to call after you get the call?
It is not a matter of if, but when. Sooner or later you are going to get a call from an unhappy customer. Do you know who are you going to call when that happens? Today’s… Read More
Jan 3, 2013
Thoughtful Thursdays – Only 5 percent?
It doesn’t sound like much, but let’s think about 5% from a different point of view. What if you had the opportunity to increase your number of selling days by ten? That represents 2 incremental weeks if… Read More