Did you know that your version of Internet Explorer is out of date?
To get the best possible experience using our website we recommend downloading one of the browsers below.

Internet Explorer 10, Firefox, Chrome, or Safari.

May 10, 2012

Thoughtful Thursdays – A sales process to consider – Part 1 – Target

During the past 8+ years I have had the pleasure of working with hundreds of new business owners and owners new to business. The majority did not possess a great deal of direct sales experience and had to… Read More

May 3, 2012

Thoughtful Thursdays – What is the real reason the sale was not made?

It happens more often than not, but how often do you take the time to analyze why? If you want to increase your close rate, it makes just as much sense to know why the sale did… Read More

Apr 22, 2012

Do you look forward to meetings?

You won’t have to talk with many of  your friends or colleagues to find out what the necessary ingredient(s) are to insure a memorably bad meeting as depicted in the photo to the left. Instead of… Read More

Apr 4, 2012

When you listen do you hear everything?

“The most important thing in communication is to hear what isn’t being said.” Peter Drucker. These are wise words to be sure. ‘Hearing’ what is not being said is a skill that develops over a period… Read More

Jan 15, 2012

Social Media – Can the average small business monetize it? – Follow up one year later

A year ago I posted an article titled Social Media – Can the average small business monetize it?. During the past year I have had the opportunity to work with several small businesses and can… Read More