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Archive for the ‘Sales Management’ Category

Feb 13, 2014

Thoughtful Thursdays – Complaints are opportunities

We all experience them at some point in time, some more often than not. Sometimes it is in our control and sometimes not. It is a part of doing business. Today’s thought is about customer complaints. At the time… Read More

Jan 23, 2014

Thoughtful Thursdays – Do you know who your next NEW customer is going to be?

A difficult question to be sure, and not one I expect a definitive answer to all the time. So why do I ask it? Another good question. Todays th0ught is about making sure you or… Read More

Jan 2, 2014

Thoughtful Thursdays – A New Year begins, commit to following through

Happy New Year and all the best for a successful 2014. Thoughtful Thursdays had its five year anniversary this past November and I am pleased to report that we have not missed a Thursday during those five… Read More