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Archive for the ‘Business Skills’ Category

Nov 21, 2013

Thoughtful Thursdays – Are you the sales obstacle?

There are any number of obstacles faced every day by the professional sales person. Today’s thought is about one that is often overlooked. Overlooked because it requires a degree of self-evaluation and an admission to… Read More

Nov 14, 2013

Thoughtful Thursdays – When it goes off the rails…

…and it eventually does, will you be able to keep your customer? I won’t go into what might have caused the derailment, because at this point it will not matter to your customer. Todays thought… Read More

Mar 7, 2013

Thoughtful Thursdays – Are you bullied by your customers?

It can sneak up very quietly, perhaps over a period of time. The signs are there, but often so subtle they go unnoticed until it is too late. Today’s thought is about customers who bully… Read More

Jan 17, 2013

Thoughtful Thursdays – Do your customers think your terms are Net: NEVER?

It is a age old problem and not likely to disappear anytime soon. Let’s face it, some people like to hold onto their money for as long as they can, even if they have previously… Read More

Apr 4, 2012

When you listen do you hear everything?

“The most important thing in communication is to hear what isn’t being said.” Peter Drucker. These are wise words to be sure. ‘Hearing’ what is not being said is a skill that develops over a period… Read More